Houston’s hometown airline has agreed to merge with industry fuckwits and apotheosis of customer hostility United — and relocate to Chicago! — thereby ensuring that all further Heathen air travel will be on Southwest.
Fuck you, United. Every time I’ve ever flown a United plane, you’ve screwed me. You once lost my bags between LAX and SFO, for crying out loud. Granted, you’re bigger than Continental, but in Houston we’ve typically been able to choose between two highly decorated airlines from a customer satisfaction perspective: Southwest and Continental. United’s always been a joke from a customer service perspective, so we figure it’s that culture that will predominate in the new United.
This makes me very sad. I will never fly united unless I have no other choice. Every time I have given them a chance they have fucked up. 3 out of 4 times canceling a flight for no apparent reason other than they suck balls. Will burn miles to Europe in June and then SEE YA!