So, Mrs Heathen’s briefcase broke, and we need to get it fixed. The leather’s fine; it’s just that the side hardware where the strap clips on, well, wore through. It appears the quick-clip on the end of the strap was much, much harder than the D-ring on the bag, since the clip’s unscathed, but one D-ring is worn completely through, and the other is nearly there.

We had a not-terribly-good experience with Houston Shoe Hospital on a handbag repair a while back. Where else might we go to have this done? We need to get it done soon, since Levenger has agreed to reimburse us for the repair cost. Reply in comments or via email. Thanks!