BusinessWeek: The Cheapest, Happiest Company in the World.
The precis is simple: WalMart pays its workers badly, treats them poorly, and is in trouble. Costco is the anti-WalMart:
Despite the sagging economy and challenges to the industry, Costco pays its hourly workers an average of $20.89 an hour, not including overtime (vs. the minimum wage of $7.25 an hour). By comparison, Walmart said its average wage for full-time employees in the U.S. is $12.67 an hour, according to a letter it sent in April to activist Ralph Nader. Eighty-eight percent of Costco employees have company-sponsored health insurance; Walmart says that “more than half” of its do. Costco workers with coverage pay premiums that amount to less than 10 percent of the overall cost of their plans. It treats its employees well in the belief that a happier work environment will result in a more profitable company. “I just think people need to make a living wage with health benefits,” says [CEO Craig] Jelinek. “It also puts more money back into the economy and creates a healthier country. It’s really that simple.”