McKinsey: Just Plain Evil

I remember, when I was younger, being impressed by the “smart people for hire” model of high-end consulting, including and especially McKinsey.

Then, you know, reality intervened. McKinsey has been close to or part of some truly egregious and fucking EVIL things in the last couple decades. The first one people mostly know about was Enron, but it just keeps getting worse.

  • McKinsey helped the Sacklers create the opioid epidemic, and then helped structure the bankruptcy settlement hat kept the Sacklers’ billions of ill-gotten gains safe.
  • McKinsey helped ICE create the kids-in-cages concentration camps.
  • McKinsey helped the Saudi government hunt down dissidents.

The list goes on, but the current example is this: McKinsey is helping a giant nonprofit hospital gouge indigent patients by convincing them they owe money that they explicitly do not. McKinsey advised Providence to train its staff to avoid truthfully answer poor patients’ queries about whether they were eligible for free care.

One of the most haunting details in the Times’ report is the story of Vanessa Weller, a single mother in Alaska, who delivered a premature baby at the Providence Alaska Medical Center. The baby died five days later, but Weller was pursued for $125,000 in medical bills by Providence. As a manager at a local Wendy’s, she was entitled to have her bill erased. Instead, she was relentlessly chased by bill-collectors and her credit rating fell from 650 to 400.

Providence professes to be shocked, shocked, that all this happened. Providence CFO Gregory Hoffman told the Times that the news that his company had failed in its legal obligations after paying a consultant to teach them how to do this “very concerning,” adding that these victimized patients “have our attention.” McKinsey made at least $45,000,000 for designing Rev-Up.

The Times has more.

Working for or with McKinsey is, at this point, morally indefensible. To collaborate with them is to be an enemy of the people.

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