Why do all restaurant web sites suck?

They seem particularly likely to fall prey to the Flash disease, which means their sites are useless to folks on smartphones. They also routinely miss basic shit like keeping a phone number on every page, especially the menu — don’t make a customer look for it!

All-PDF menu sites are nearly as bad, since they’re nearly impossible to reformat for small devices (again, think about your smartphone use cases!). At the same time, though, keeping a PDF download of your menu in a handy header link is a great idea not used nearly often enough — for a frequently-called neighborhood joint, having to wade through a flash menu every time is just ridiculous.

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