Shocking on lots of levels

This long Wired profile of Universal head Doug Morris makes two enormous points:

  • The record labels really have been just as stupid, if not stupider, as we thought; Morris’ worldview and business plan seems wed to the notion that taking a bottom-line hit today to be better positioned later is a bad idea, though most businessmen I know call that “investment.”
  • iTunes is much, much more dominant than we realized. Apparently, in 2007, 22% of all music solid in the US will be through Apple’s iTunes Music Store.

Wal-Mart became the go-to retailer in nonurban America a long time ago via sheer ubiquity combined with loss-leader prices, but Apple’s done one better: they win with the trifecta of (a) lower prices than Wal-Mart; (b) near instant delivery without leaving the house; and (c) being literally only a click away on most computers. (Plus, Apple’s not run by or beholden to puritan fundies who blanch at racy lyrics.)

Morris and his cronies still don’t get it, though. They’ve branched out to Amazon, sure, but they’re hoping to roll out the Total Music store soon, with some sort of DRM plus all-you-can-eat subscription model. Rick Rubin at Columbia wants to do the same thing, but it, too, will require some kind of lock-up to work like they want it. That’s not what consumers want, clearly.

Total Music is designed to unify Apple’s competitors in what amounts to a coordinated attack on the iPod. The details are far from finalized, but in Morris’ conception a Total Music subscription would come pre-installed on devices like the Zune, the Sony PlayStation, or a mobile phone. Universal is well aware of the difficulty of convincing consumers to pay for music subscriptions, so Morris wants the devicemakers to pony up the cash themselves, either by shelling out for a six-month introductory offer or by assuming the cost forever. This would be money well spent, Morris argues, because it would help the Microsofts of the world eat into the iPod’s market share. He has already hammered out preliminary agreements with Warner and Sony BMG and has met with executives at Microsoft and several wireless carriers. If Morris is able to make Total Music a reality, he will once again have succeeded in bending the industry to his will — in this case, by using the combined catalogs of the major labels to help establish a true competitor to the iPod. After all, why buy an iPod if a Zune will give you songs for free?

Unfortunately, Total Music will almost certainly require some form of DRM, which in the end will perpetuate the interoperability problem. Morris likely doesn’t care. He is more committed to Total Music — or any other plan that allows protection — than he is to a future where music can truly be played across any platform, at any time. “Our strategy is to have the people who create great music be paid properly,” he says. “We need to protect the music. I know that.”

The music’s fine, Morris. Bands are already breaking on their own, without major label help, by looking to the net for distribution and booking. It’s middleman companies like Universal that need protection, and we’re betting consumers aren’t dumb enough to play along.

Additional commentary at BoingBoing and TechDirt, the latter of which has a bit of fun with one of Morris’ analogies:

Morris is so clueless that he chooses the worst possible analogy to explain his position. Lots of entertainment industry execs have thrown up their hands and ignorantly stated that “you can’t make money from free.” That’s wrong, of course, but Morris takes it one step further up the ridiculous scale, with the following example: “If you had Coca-Cola coming through the faucet in your kitchen, how much would you be willing to pay for Coca-Cola? There you go. That’s what happened to the record business.” Hmm… and what is coming out of your faucet in your kitchen? That’s right… water. And how much are people willing to pay for water? That’s right, billions. In fact, it’s a larger market than (oops) recorded music. Can someone please explain how Morris keeps his job?

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