Last week, I ordered a book from Amazon with my One-click settings. It arrived three times this week, since UPS refused to leave the slim, obviously-printed-matter package on our doorstep without a signature despite having done exactly that literally hundreds of time previously. UPS could not explain the sudden change in behavior, but the bonehead CSR did try several ideas on for size in an attempt, sadly unsuccessful, to explain the sudden change in behavior.
Two weeks ago, I ordered $5,000 worth of fancy laptops for two of my co-workers, which had to be delivered to my house for anti-fraud reasons (i.e., the billing address of the card in question; I’ll have to ship them myself to the employees in question). This time, UPS helpfully left both very portable boxes on our doorstep without a signature at 1:30 this afternoon, where they sat for more than 2 hours before I discovered delivery had been made and arranged for a neighbor to rescue them.
Sigh.
UPS. They’re brown for a reason.
They lost a shipment of End of Course exams sent to us from a school in South Texas, and the school is trying to claim the insurance, but UPS wants to know the exact cost of each scantron sheet–never mind the fact that those students will never receive a score for their work.