Color Me Surprised

So, the Heathen Mother — who would dislike being referred to that way quite a bit — has a fancy new sewing machine that costs as much as a used late-model Honda. It’s an upgrade from the not-quite-so-spendy model she got just a year ago, and is said to count for many, many present-giving occasions this year. (I think it’s safe to say my stepfather adores her.)

Anyway, said machine has lots of capabilities best explored by plugging it into your computer. In true niche-market fashion, the software appears to be pretty poorly written (as has been the case for most of her quilting tools), but the real shocker is that this machine also appears to ONLY work with Windows 7. That’s kind of amazing to me, given the fundamental technological conservativism of 71-year-old grandmothers into high-end quilting. The market share of Windows XP is still only barely below 50%. It’s a dog and a pain, but it’s what’s out there in lots of places — not the least of which is the Parallels virtual machine on my mother’s 2006 Macbook.

This Macbook still works great for everything she’s needed to do so far, up to and including using the WinXP VM to connect to prior sewing machines and quilting accessories. XP’s great for this, too, because its needs are so modest — the whole VM is barely 6 GB on disk. That’s important because a 2006 Macbook comes with 2GB of RAM and an 80GB hard drive, and Mother’s down to about 15GB free. (She takes lots of pictures, too.)

Windows 7, on the other hand, appears to want at least a GB of RAM and 15-20 GB of hard drive space just to run. Oh joy.

I got her on a path to a stopgap with Amazon links to a Win 7 Home disk and a new external drive, but at the same time I went over to Apple to see what a replacement computer would cost. And that’s where the surprise crops up.

I figured the 13″ Air would be the right call for her. Small, light, and with a solid-state drive? What’s not to like?

Well, lots as it turns out.

This will be her only functioning computer once she gets it, so she needs an optical drive. An Air’s only option is the external one, which means something else to keep up with. Sure, my stepdad has a nice iMac, but we can’t be asking Mom to figure out how to share his optical drive.

She also needs materially more space. If you’re already almost full with an 80GB drive, going to a 128GB is a dumb move. That means the 256GB model is the only truly viable option.

So I did a comparison. Before Applecare, a kitted out 13″ Air with the 256GB drive is nearly $1,700.

On the other hand, a 13″ Pro with a 500GB drive is . . . $1,200. Add AppleCare, and it’s out the door at $1,448.

Moral: Tiny computers with flash-only drives are cute, but they’re not ready for prime time with even the modest needs of 71-year-old quilters, apparently. Who knew?

Also: We live in an age of miracles and wonders, wherein I am routinely called upon to help my mother sysadmin her sewing machine. How exactly did this happen?

This Just In

Roll Motherfucking Tide. First title shutout ever. Take a gander at those numbers, boys: 21 Tide first downs, vs 5 for the Tigers. 384 offensive yards for Alabama; LSU managed only 92. McCarron, in only his second year of eligibility, threw for 23 of 34 and 234 yards. LSU’s Jefferson was 11 of 17 and 53 yards.

As the man said, defense wins championships. And with a D like the Tide’s, it hardly matters that the finally tally was mostly field goals — especially if the other team can’t get across midfield.

This, of course, marks the sixth consecutive BCS National Title for the SEC. Alabama bags its second BCS title, third since I matriculated in ’88, and 14th overall. For those who loathe our conference, I will also note that this marks the very first time an SEC team has played for the BCS title and lost. That honor is, sadly, uniquely LSU’s.

Roll. Damn. Tide.

(In case you were wondering: The SEC have won 8 of 14 BCS games. The other 6 winners were:

  • FSU in ’99
  • Oklahoma in ’00
  • Miami in ’01
  • Ohio State in ’02
  • USC in ’04 (Vacated)
  • Texas in ’05

As should be obvious, none of these teams beat an SEC opponent.)

Dept. of Weird Feelings

As a native of South Mississippi and lifelong Saints fan, I still find it a distinctly odd (yet awesome) experience to see them in the playoffs at all.

It’s even weirder that they’re not a rag-tag underdog. It’s really, really weird that their playoff opponent today has an even sadder tale of football woe than the Saints I grew up with.

Playoff Chicanery: Heathen Edition

Largely because this is the first year I’ve actually paid enough attention to the NFL playoff system to understand it, I have picks. One game in, seven to go, and quite honestly I’m 0 for 1 — I was sure the Texans would lose. It’s nice to be surprised.

For the remaining games, here’s the Heathen picks:

AFC Wild Card Games

CIN (#6) @ HOU (#3): I’m shocked, but they won. Who knew?

PITT (#5) @ DEN (#4) (Sunday): Tebow gets stuffed. The Steelers should win, and that’s what we want to happen.

NFC Wild Card Games

DET (#6) @ NO (#3): Saints should win. Saints will win. Who dat? Not Detroit.

ATL (#5) @ NYG (#4): Giants. Giants. Giants.

Next week, the wild card winners get to play the top seeds in either conference, who get a first round bye because of their regular season performance. In the AFC, that’s the New England Patriots (#1) and Baltimore Ravens (#2). In the NFC, it’s the Green Bay Packers (#1) and San Francisco 49ers (#2).

The #1 team in either conference plays the lowest remaining seed, and the #2 plays the higher, so a number of games are possible. These are the Heathen Picks based on the picks above.

AFC Semifinals

HOU @ BAL: The luck stops here. I’d be NICE to win again, but I’d be VERY surprised. Ravens by 10.

PITT @ NE: Can’t they BOTH lose? Good CHRIST I hate both these teams. I’m hoping Pitt. I’m thinking NE gets it, though.

NFC Semifinals

NO @ SF: SAINTS, even on the road. WHO DAT.

NYG @ GB: PACK. Hard to hate on the Pack, really.

AFC Final

BAL @ NE. Baltimore by 5 is what I want. In reality it’s too close to call.

NFC Final

NO @ GB: SAINTS.

SuperBowl XLVI

Saints vs. Baltimore. SAINTS WIN! SAINTS WIN!

Dept. of Cry Me A River

Some TSA union reps are whining that their public perception as useless, ineffectual doofuses is hurting their bargaining power. You think? Or could it be, as Balko notes, that their low esteem and morale is due to their role in enforcing policies that “hassle, degrade, and humiliate” travelers while producing precisely zero security benefits?

The most hilarious part of the linked story is the apparently unironic assertion from TSA drone/screener that “any bag I open could be my last.” Um, jackass? I’m pretty sure the death-due-to-explosions count for TSA employees is 0.

The author of the sympathetic article is also a real piece of work. Despite a lack of any evidence, he claims that TSA screeners “have some of the most dangerous jobs in America.” Really? Seriously?

In the article, he suggests that TSA’s job would be easier if they could arrest people — but then whined when Balko suggested he was actually calling for them to have arrest powers.

How about let’s all support the STRIP act instead, which prohibits any TSA employee “who has not received federal law enforcement training or is not eligible for federal law enforcement benefits from using the official job title of officer, or wearing a metal badge resembling a police badge or a uniform resembling the uniform of a federal law enforcement officer.”

That makes much more sense to me.

Oh, PLEASE nominate this boob

Emboldened by a stronger-than-expected finish in Iowa, Rick “Man on Dog” Santorum — a guy who, in December, insisted nobody ever died in America for want of health care — is doubling down on the crazy. Today he got in a pissing match with a college student over gay marriage, which is precisely the sort of thing that’s going to keep happening.

But the best gift he’s given so far is this:

One of the criticisms I make is to what I refer to as more of a Libertarianish (sic) right. They have this idea that people should be left alone, be able to do whatever they want to do, government should keep our taxes down and keep our regulations low, that we shouldn’t get involved in the bedroom, we shouldn’t get involved in cultural issues. That is not how traditional conservatives view the world. There is no such society that I am aware of where we’ve had radical individualism and that it succeeds as a culture.

He said that. Really. The video is from a talking-head show, but it includes actual audio of Santorum explaining how it really is the government’s business what goes on in the bedroom. Remember, this is a guy who’s opposed not just to Roe v. Wade, but also to Griswold v. Connecticut and Eisenstadt v. Baird — cases that establish the rights of persons both married and otherwise to buy birth control. It’s hard to imagine today, but there WAS a time when it was considered Constitutional and acceptable for a state to outlaw birth control, or to outlaw its sale to unmarried persons.

That’s the world Santorum wants to return us to. So please, GOP, please please please nominate this man. I beg of you. Really. Bring the crazy. Bring it all the way to next November.

PS: The New Republic has a great list of the craziest stuff Santorum’s said so far, but look for that list to get even LONGER, especially if he wins a primary.

Police will bully until there are consequences

Cops who order or engage in the kind of behavior outlined here should suffer lasting, serious repercussions, including personal liability to lawsuits. We’ve gone far enough with this immunity bullshit; departments feel free to violate the rules because there are not consequences. The balance of power is entirely too tilted towards the state. Insisting police commanders and patrolmen be held accountable is an excellent step in the right direction.

More Things Designed To Irritate Customers

I’m trying to get some support from Mozy now, on our corporate account. Mozy have a pretty good product that I don’t mind paying for, but their support SUCKS.

The first sin they’re committing is in the back-end user-self-service portal. It’s a nice set of tools for managing their product, but there are no support options. Support is sequestered on an entirely different site, with different credentials. WTF, Mozy? I can’t just log in and open a damn ticket when I notice something weird.

The second issue is something I suspect some idiot marketing droid thought was a good idea. It’s a variant on an old problem. The right way to do hold music is to play something decent and inoffensive so the holding party knows they haven’t been disconnected. Real music is best, not made-up production library bullshit — and then just fucking let it play. Do NOT periodically pitch me with ads, or tell me how important my call is, or babble incessantly with little messages the Chi O in your marketing department thought were cute. Just shut the hell up and let the music play.

Why? Because if it’s music, I can just put the call on speakerphone and go back to work, and maybe even get something done while I’m on hold. It’s easy for my brain to half-listen to the hold music and notice when it’s a human voice again, which signals I should pay attention again and shift back to the task at hand (in this case, figuring out why my backup didn’t run). Peppering the hold channel with lots of meaningless human chatter means I have to basically listen to the fucking thing much more closely, which makes it commensurately harder to shift to a different task while on hold.

At Mozy, the music never plays for more than 20 seconds without a cheery message popping up. It’s insane.

Truth vs. Truthiness

I alluded in the last entry to a problem in modern “journalism:” the apparent need to balance a story about party A lying with a story about party B lying, in order to preserve the superficial appearance of impartiality. Even if Party A does lie more than B, we’ve reached a point where this can’t be pointed out without claims of bias surfacing from party A, and being echoed by party A’s loyal mouthpieces, which is enough to muddy the water and prevent any real discussion of the mendacity.

This approach has allowed one party — the GOP — to basically say and do whatever they wanted, knowing full well their lapdogs at Fox would protect them, and knowing mainstream journalists NOT owned by major donors would be too timid to point out that “hey, these guys lie WAY more than the Democrats!”

A logical outgrowth of this is something like the Politifact Lie-of-the-Year thing, where a factually true statement (the GOP sought to end Medicare as we know it) is instead presented as a massive falsehood precisely because the ledger at previously-trustworthy Politifact is so full of Republican lies already that people were claiming Politifact itself was biased.

And, as Krugman points out, this is par for the course today.

Exit Politifact

Politifact, in naming the Dems’ claim that the GOP was seeking to end Medicare their “Lie of the Year,” have basically destroyed any credibility they had. That’s a damn shame; they’ve basically allowed themselves to be bullied into picking a Democratic point (a true one) as their “lie of the year” to avoid appearing biased, since the vast majority of their analysis suggests that the GOP engages in regular and shameless mendacity. The fact, as they say, have a well-known liberal bias.

Briefly, they’re calling it a lie because, if the GOP got their way, there would still be something called “Medicare.” It just wouldn’t have much in common with Medicare as it’s known today — but hey, if it’s got the same name, it must be the same thing, right?

Washington Monthly has more, as does MediaMatters.

Politifact, for its part, just doubled down, not unlike certain douchebag “marketing” professionals we could name.

Advice for Millionaires, from a Deranged Millionaire

John Hodgman Lays It Out For You.

At one point on my book tour, I was approached in the airport by a former banker.

He told me he was a life long Democrat and a huge fan of The Daily Show, but he also felt that Jon and the show had it all wrong.

(Because he was a multi millionaire, he has the right to just start critizing anyone in the airport he wants.)

He said that the bankers were not the bad guys in the subprime mortgage scandal and near financial collapse that they had everything to do with. They were just doing what the government allowed them to do.

And so: he felt it was unfair and hurtful to make the bankers out to be the bad guys.

I was very happy to finally have the chance to say this to someone’s face:

I told him that as a freelance person, I had no idea how much money I would make this year. I never do.

But during the previous few years, due to hard work and exceedingly strange circumstance, I had made more money than I had ever conceived of making in my life. I had also paid a huge bucket of local, state, and city taxes, and that was JUST FINE WITH ME.

Because I knew that I had very little to worry about when it came to providing for my family and me this holiday season. And I suspected he didn’t as well.

But there are many, many people who are VERY worried about this. And out of consideration to them, it seemed to me a little unseemly for wealthy to care so much about the names they might be called.

“From my point of view,” I said, “I think you and me and other wealthy people should just suck it in and take it.”

I have never said anything like this out loud to a stranger before in my life, never mind a stranger who has money; but as I am now a Deranged Millionaire, I now have that right to speak my mind.

Go read the whole thing.

Dear Congress

It’s no longer okay for you people to be completely clueless about technology. KTHXBI.

We get it. You think you can be cute and old-fashioned by openly admitting that you don’t know what a DNS server is. You relish the opportunity to put on a half-cocked smile and ask to skip over the techno-jargon, conveniently masking your ignorance by making yourselves seem better aligned with the average American joe or jane — the “non-nerds” among us. But to anyone of moderate intelligence that tuned in to yesterday’s Congressional mark-up of SOPA, the legislation that seeks to fundamentally change how the internet works, you kind of just looked like a bunch of jack-asses.

[…]

But the chilling takeaway of this whole debacle was the irrefutable air of anti-intellectualism; that inescapable absurdity that we have members of Congress voting on a technical bill who do not posses any technical knowledge on the subject and do not find it imperative to recognize those who do.

Merry Christmas. The Government Says It Can Kill You And Not Say Why

Both JWZ and BoingBoing point us to this post about a Freedom of Information request filed surrounding the assassination, by us, of US citizen Anwar al-Awlaki.

The source blog’s title is worth noting: “For Christmas, Your Government Will Explain Why It’s Legal to Kill You” — except, of course, that it won’t do that, either.

Here’s their summary, quoted in full:

Summary:

  • The government dropped a bomb on a U.S. citizen,
  • who, though a total dick and probably a criminal, may have been engaged only in propaganda,
  • which, though despicable, is generally protected by the First Amendment;
  • it did so without a trial or even an indictment (that we know of),
  • based at least in part on evidence it says it has but won’t show anyone,
  • and on a legal argument it has apparently made but won’t show anyone,
  • and the very existence of which it will not confirm or deny;
  • although don’t worry, because the C.I.A. would never kill an American without having somebody do a memo first;
  • and this is the “most transparent administration ever”;
  • currently run by a Nobel Peace Prize winner.

I’d really love for someone to explain to me why I shouldn’t be utterly terrified by this.

Holiday Travel Update

Wired reminds us that the jury is distinctly still out on the porno-cancer scanners in use by the TSA. Opt out. Every time. And, frankly, fuck the milimeter-wave ones, too — health issues aside, they serve no security purpose.

I imagine him thinking “alright, okay, we can stop for you to play with the weird animal”

Over at MeFi, there’s a great single-link video post of a man having a very, very close encounter with a group of juvenile mountain gorillas in the care of a simply tremenous silverback.

Take five minutes. Watch this. Nature is amazing.

Now, having watched them, realize that the gorillas on this video are unfortunately a statistically significant proportion of the remaining wild population.

“Even if it was done right it would be the wrong thing to do.”

Everyone should go read this Vanity Fair piece on airport security, in which the author interviews perennial Heathen favorite Bruce Schneier.

As has been pointed out abundantly before, and by smarter people than I, NOTHING being done “because of 9/11” is at all useful from a security perspective except these three point:

  • Reinforcing the cockpit doors;
  • Positive luggage matching, such that it’s no longer possible to have your bags fly if you don’t board; and
  • You and I and everyone else reading this knows to resist any potential hijacker, period, full stop.

Literally everything else the TSA is doing — and they spend billions a year, including over a billion on the cancer-and-porno scanners — is a complete waste of time, money, and awareness. The expenditure, both in real dollars and in inconvenience and lost productivity, is far, far out of scale with the potential threat. In the last decade, orders of magnitude more people have drowned in their tubs than have been killed by terrorists. It’s a real “boy who cried wolf” situation — we’re watching the wrong things, at the wrong places, and in so doing making it less likely we’ll notice real threats. Remember, the terrorists’ goal isn’t to blow up or crash airplanes. The terrorists’ goal is to sow terror. Harden airports? Maybe they’ll hit malls.

And, as the title notes, we’re not even making airports secure. (Not that it matters.) Here’s the full quote:

“We’re spending billions upon billions of dollars doing this–and it is almost entirely pointless. Not only is it not done right, but even if it was done right it would be the wrong thing to do.”

Wise words on strategic default

Go read the whole thing. I’ve never faced the kind of financial black hole that would make such a default a good move for me, but I believe I’d make the same analysis the author has.

We normally say that a company “went bankrupt,” implying that it had no choice. But when, recently, American Airlines filed for bankruptcy, it did so deliberately. The airline had four billion dollars in the bank and could have kept paying its bills. But it has been losing money for a while, and its board decided that it was foolish to keep throwing good money after bad. Declaring bankruptcy will trim American’s debt load and allow it to break its union contracts, so that it can slim down and cut costs.

American wasn’t stigmatized for the move. Instead, analysts hailed it as “very smart.” It is now generally accepted that when it’s economically irrational for a company to keep paying its debts it will try to renegotiate them or, failing that, default. For creditors, that’s just the price of business. But when it comes to another set of borrowers the norms are very different. The bursting of the housing bubble has left millions of homeowners across the country owing more than their homes are worth. In some areas, well over half of mortgages are underwater, many so deeply that people owe forty or fifty per cent more than the value of their homes. In other words, a good percentage of Americans are in much the same position as American Airlines: they can still pay their debts, but doing so is like setting a pile of money on fire every month.

These people have no hope of ever making a return on their investment in their homes. So for many of them the rational solution would be a “strategic default”–walking away from the mortgage and letting the bank take the house. Yet the vast majority of underwater borrowers keep faithfully paying their mortgages; studies suggest that perhaps only a quarter of all foreclosures are strategic. Given how much housing prices have fallen, the question is why more people aren’t just walking away.

Welcome to the Police State

Just so we’re clear, it turns out that it’s totally legal for the cops to roll up on you, search you without any cause, and beat you silly, and you have utterly no right to resist. In fact, they may charge you with a crime, just for fun.

I’m not kidding.

This is, of course, especially true if you happen to be black.

End immunity. Now. No agent of the state should enjoy such protections not afforded to our citizens.

Well, color me surprised

I’ve enjoyed the work of David Milch for years, especially Deadwood. Longtime Heathen also know of my deep affection for the work of Richard Yates, and even that I knew him a little, in the last years of his life, when he was the writer in residence at Alabama during my time there.

It’s only in reading this bit here, about the wildly bizarre connection Richard Yates has with Seinfeld, that I discover something else:

When Yates was teaching at Iowa, Milch was one of his students.

All we’re going to say about Hitchens

The Onion, 2003: Christopher Hitchens Forcibly Removed From Trailer Park After Drunken Confrontation With Common-Law Wife:

Noted author, social critic, and political gadfly Christopher Hitchens was once again the focus of controversy Monday, when he was forcibly removed from Happy Trails trailer park following a drunken confrontation with Noreen Bodell, 39, his common-law wife of 14 years.

Responding to a domestic-disturbance call, police arrived at the couple’s double-wide trailer at approximately 2:15 p.m. to find Hitchens and Bodell throwing dishes at each other. When the officers attempted to remove Hitchens from the premises, the leftist intellectual became physically and verbally abusive toward the officers, calling them “shitkickers,” “bitches,” and “effete liberal apologists for the atrocities of late-stage capitalism.”

Having consumed what sources described as “a substantial amount of single-malt scotch,” Hitchens then burst into tears, yelling, “That woman never understood me for who I am. I want to talk to [Harper’s editor Lewis] Lapham. Lapham’s the only one who understands me.”

Go read it all.

Dept. of Cold, Hard, Truth: Branding is bullshit.

Nobody gives a rat’s ass about your brand.

So HP may or may not be getting a new logo. This is a complete waste of their time. What HP should do to make people care about them is simple: Return to making innovative products that people love, like they did in the 80s and early 90s. They chose not to be that company anymore at some point, and became an also-ran in a field of equally competent printer and PC vendors. Oh, and they do IT outsourcing, which goes about as well as you’d expect, and their fortunes are fading as a result.

So now they’re spending money on a new logo to fix it? That’s sure as shit going to do one thing: line the pockets of starry-eyed marketing and branding people only too happy to cash their checks. It’ll also be nice for the printing companies who do HP’s cards, and the signmakers who do the buildings, but it won’t make one fucking iota of difference to any actual customer, because brand equity is built on experience with the company, not a snazzy Illustrator file and new color palette.

This is very, very close to something people are noticing about magazine treatments on the iPad. Briefly, the Conde Nast or whomever marketers in charge of the interface for Newsstand placement or custom apps are all mad for fancy splash screens that show off the magazine’s logo. And no reader has ever cared about that. They want the content. Popping up a splash screen that eats 2 or 3 seconds every time the user wants to resume reading your magazine says “we care more about Branding than we do about you the customer,” and see above in the value of branding. In this case, aggressive logo displays are DEFINITELY having an effect on how people view the company, but it’s not the effect the crystalgazing marketdroids had in mind.

Branding is to corporate America as fad diets are to those of us fighting the battle of the bulge: a waste, ultimately. To lose weight and be healthy, all you really need to do is move your feet more than your fork. It’s a lifestyle change, not a thing you do once. You can dress it up (more veggies! less meat! more cardio! add yoga!), but that’s it at its most basic point. Switching to an all-lentils-and-spinach diet for six weeks isn’t going to create lasting value or change.

The corporate equivalent of “move your feet more than your fork” is almost as simple: Make good, reliable products that people like. Make sure that, when people have a problem with your product, you take care of them within reason.

That’s it. That’s who HP used to be, but are not anymore. That’s who Apple is now, obviously. That’s who Sony used to be, but aren’t anymore. It’s who Zappos and Amazon are, at least most of the time.

Just like weight loss, there is no silver bullet. You have to do the hard work of actually BEING a good company for people to view you as a good company. Paying a bunch of graphic designers and Flash programmers to rebrand your website is a waste of time if you’re not making real commitments to quality and customer satisfaction — and may still be a waste of time even if you are. Worse, fancy re-branding efforts come off as smoke and mirrors designed to distract customers and investors even if they’re not (and, let’s be honest, frequently they ARE). So skip them.

Do good work.

Make your customers happy.

The brand will follow.

Again, start yelling

Go read this right now.

The current Defense Authorization bill includes some provisions that would make mincemeat of our most basic freedoms:

One provision would authorize the military to indefinitely detain without charge people suspected of involvement with terrorism, including United States citizens apprehended on American soil. Due process would be a thing of the past. Some claim that this provision would merely codify existing practice. Current law empowers the military to detain people caught on the battlefield, but this provision would expand the battlefield to include the United States — and hand Osama bin Laden an unearned victory long after his well-earned demise.